A Tradition of Respect for Rights

Credit Unions in Canada have a long history of respecting the rights of their customer-owners. As co-operative financial institutions, credit unions are committed to implementing policies and procedures that maintain these rights.

Your credit union Board of Directors has adopted the Credit Union Code for the Protection of Personal Information, established Policies and Procedures, and appointed a Privacy Officer. You are entitled to review the Code, access your personal information, or contact the Privacy Officer at any time. Through these actions, what has been our accepted practice becomes our documented committment to you, the member.

Your Personal Information

We hold personal information about customer-owners to help us meet the highest standards of financial service. This information can include your name, address, Social Insurance Number (SIN), age, use of accounts and credit history, employment records, personal references, as well as the relationship of others linked to you in account services.

We obtain this information from you directly, and from the product and service arrangements you have made with or through us. Information is also obtained with your permission from credit bureaus, other financial institutions and from the personal references you provide us.